ccxtreme234 — 2017-01-05T23:29:58-05:00 — #1
So, the tutorial videos have been mostly pausing in the middle of the video, and it says something like this:
A network error caused the media download to fail part-way
with a giant X in the middle. At this point, I no longer can control the video, and the only thing I can do is to refresh. Since it is almost guaranteed to occur again, this could make a 15-minute lesson about 40ish minutes.
Hopefully, this is fixed soon because this is getting pretty annoying.
blitz — 2017-01-06T12:06:10-05:00 — #2
Hey there @CCXtreme234!
I'm sorry to hear that you were running into this issue.
Here are a few tips on what to do if you run into this issue again:
- Refresh your page.
- Ctrl + Shift + Del and when given the option, please clear your cache, then refresh your page.
- Log out of Tech Rocket and back in and try the video again.
- Restart your computer and try the video again when you get back on.
Please let me know if the problem persists. If it does, I'll bring it up with our server hosts to see if there is anything more we can advise on.
ccxtreme234 — 2017-01-07T01:23:51-05:00 — #3
Yep, the problem does persist. I'm not sure exactly what's causing the problem...
It can't be my internet, since my speed is very good, and I can play almost every game with good speed and no lag.
Hopefully it's fixed soon...